What a wonderful year...

It was an inspiring and impactful year here at TrustYou thanks to our employees, clients, leadership, and partners. Here’s a look at some of our favorite moments and important highlights that make us who we are.

The Review & Reputation Revolution

We’ve set a new record, analyzing

132 Million Reviews

Nearly 30% more than last year – our biggest increase yet!

It’s a proven fact: More reviews = Higher ratings. Over

80% of Reviews are positive

Across the globe, average TrustScores

increased to 4.1/5

Guests left more 5 star reviews
than ever before!

  • collect more reviews
  • improve your reputation
  • get more bookings
Our family is growing.

we've onboarded

more hotels
more users

You sent out 5,187,694 surveys, 22% more than last year!

2.4 million text messages were sent between hotel and guest

We've achieved 97% satisfaction, solving 59,000 questions in record time

Read some success stories from 2018


On a Personal Note

We celebrated our Aluminum Anniversary..

Our HQ Office Space Doubled in Size!

Call to Auction

This year’s TrustYou auction raised over €2,500 for charity, 84% more than last year

Our team has grown personally

6 weddings and 6 babies

Let's not forget

four-legged team members

The Year of Innovation

Our Developers Released

platform features & updates in..

Semantic analysis continuously improves,
making impact scores more insightful

We've completely renovated our website's resources into a one-stop-shop content hub

We researched and authored 3 ebooks:
Read our latest "The Ultimate Feedback Guide"

We won!

The 2018 Hotel Tech Awards for
Top-Rated Reputation Management tool